You may request cancellation before the purchased trading account is activated. Once credentials are issued or trading activity starts, the digital service has begun and the fee is generally non-refundable, except where required by applicable consumer law or where BigFunded cannot provide the purchased service.

Duplicate or unauthorized charges must be reported promptly to support@bigfunded.com with the payment reference. A rule breach, trading loss, inactivity or failure to reach a target does not create a right to a refund.

Approved refunds are returned to the original payment method. Processing time depends on the payment provider.